SERVICES & CONCIERGE

LUXURY EXPERIENCE TROPEA

  • Best Rate
  • Exclusive Benefits
  • Free Cancellation

A world of attentions

Our Reception, with trilingual staff (Italian, English, German), is at your disposal from 09:00 to 13:00 and from 15:00 to 23:00 to satisfy every desire and need, in order to guarantee you a satisfactory stay at Palazzo Mottola.

Please , write in your reservation about  food preferences and various food allergies.

Services

AT YOUR DISPOSAL

  • Reservations of restaurants, events, participations in excursions/excursions/courses;
  • Air ticket, Sea Ticket, Train ticket;
  • Car, motorbike and boat rental;
  • Transfer service  from  Airport /Station to Palazzo Mottola hotel;
  • Fax Service;
  • Medical assistance;
  • Late check-in service, late check-out on request (to be requested at least 12 hours before arrival or departure).

Info for Guests

ZTL

Palazzo Mottola is located in the historic centre of Tropea, in a restricted traffic zone (zona a traffico limitato – ZTL). Access is prohibited to vehicles and punished with a fine of € 76.00.

Parking

Paid private parking is located at the beginning of the historical centre, in Via Carmine 28, and is open at pre-established times. Contact Mr. Alessandro Colace +39.391.1717543.
Paid public parking in Via Pietro Ruffo Di Calabria.

Transfer

It is possible to book the transfer from/to the hotel at a cost of € 10.00 per journey at the following numbers: Mr Giancarlo +39.348.8224733, Mr Pino +39.338.5416631.

Check-in, Check-out

Check-in time: from 15:00 to 20:00.
Check-out time: by 11:00
Late check-in or early check-in: please inform us in advance so we can arrange the best welcome for you. In addition to email, we also provide the following telephone number, which is always active: Manuela +39 340 5310498. In the absence of any communication, we will wait for you at the scheduled times.
Late Check-out: subject to request and subject to availability. Additional costs may be applied up to a maximum of € 50.00; in case of stays after 13:00, payment for 1 extra night will be required.

Notes

  • Palazzo Mottola is reserved exclusively for guests aged 12 and over.
  • The property does not have a lift and is not able to accommodate disabled people.
  • Pets are not allowed inside the property.
  • Only those who have provided the required personal information at the time of booking can stay in Palazzo Mottola. The presence of additional guests is subject to approval by the management.
  • Upon arrival, they will be required to present a valid identity document.
  • Type of accommodation: Bed and Breakfast.

Payment and cancellation

  • Payment Method: payment at the hotel, credit card as a guarantee.
  • A pre-authorisation request will be made on the credit card as a guarantee at the time of booking. The pre-authorisation does not involve the debiting of any sum and does not function as a deposit. It has the sole purpose of checking the validity of the credit card provided. At the end of the term for free cancellation, the amount corresponding to the first night will be taken as a deposit.
  • The free cancellation policy varies from 7 to 30 days before the arrival date, depending on the periods.
  • Tourist tax: € 2.00 per person per day, not included in the room price, charged to the customer.