Covid Policy
Providing safe and clean environments for our guests and staff is a top priority for our hotel and we remain committed to high levels of cleanliness – now and in the future.
This year additional hygiene & prevention measures are being taken in an effort to ensure your safety.
PALAZZO MOTTOLA has developed procedures and protocols in consideration of guidance and information shared by the World Health Organization(WHO) and local government requirements and guidance.
Our in-house manager will be at your disposal to ensure all procedures will be kept and allow you a perfect relaxing time.
Here are some new measures you may see at our hotel:
Strengthened room cleaning protocols including extra disinfection of all high touch room and bathroom areas with absolutely ecological steam & ozon treatments.
3 daily temperature checks for the staff, according to local guidance.
Check-in & check-out and 1 daily temperature checks for the guests, according to local guidance.
Reinforced food safety standards, protective shields and new protocols to serve breakfast.
Safe room service provided at no extra charge, if desired.
Customized check-in time to guarantee social distancing and contactless care.
All the staff will be equipped with masks and gloves.
Sanitizer stations prominently placed throughout hotels
All the staff will be at your disposal to answer and fulfill your every wish and need.